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UK Intellectual Property Office customer service objectives, image of pedestrian crossing
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UK Intellectual Property Office sets out customer service objectives

The UK Intellectual Property Office (UKIPO) has recently updated its customer service standards, outlining key performance metrics to ensure efficiency and transparency in handling IP applications and disputes. However, with waiting times getting longer and longer, Mona Asgari offers advice for applicants on navigating the UKIPO trademark backlog.

By Mona Asgari,
UK Intellectual Property Office sets out customer service objectives